The following information is being provided at the request of the Department of Information Resources Standards Review and Recommendation Publication 11. SRRPUB11 defines World Wide Web Design Standards and Codings Guidelines. Based on this document, issues concerning information gathered through this web site (all pages starting with www.net.tamu.edu) will be addressed here. Any questions concerning this information should be directed to webmaster.
- Log Files
- Log files are collected for analysis and statistical purposes. They are used to determine areas of interest to customers and to report any system performance or problem areas. The information collected is not reported or used in any means that would reveal personally identifiable information.
Information collected for analysis include:
Host - Domain name (or IP address) of the client making request
System Date - Date and time of the request
Request - Request line from client
Status - Three digit status return code returned to client
Content Length - The content length, in bytes, of document returned to client
- Cookies
- Cookies are not used on this site to collect information.
- Forms
- Forms on the CIS Network Group web site are used to provide a means of feedback from our customers. If you provide personally identifiable information while filling out a form, this information will only be used for analysis purposes and to respond to your request. The message you send could possibly be redirected to another group if that group is more capable of responding to your request.
The forms used on the CIS Network Group site include:
- Feedback Form
Form for customers to send questions, requests or general comments concerning our web site or any of our services. The email message is sent to the CIS Network Group webmaster at webmaster@net.tamu.edu. Information collected:Customer Name
Customer Email Address
Subject for Email
Text for Email
- TAMU-Net Mailing List Subscription Form
Allows individuals to subscribe to the TAMU-Net mailing list. This list is used to send information out about upcoming network changes and announcements. The email is sent to a script which subscribes the customer to the mailing list. Information collected:Customer Email Address
- Port 80 Requests for ResNet Hosts
Forms for ResNet (Dorm Network) and campus users to request to have ports open through the campus firewall for their host. The email message created from this form is sent to security@net.tamu.edu. Information collected:Customer's NetID
Customer's Password
IP address of customer's machine
Port requested open for campus customers
- Email Addresses
- All email addresses listed on the CIS Network Group's web page correspond directly with a person or group of persons within the group. The personnel receiving the mail either directly support the system, or are knowledgable in the area for which they are receiving the mail. Any personal information received in the mail message will only be used to help research problems and to respond to your request. The following email addresses are listed on our web site:
webmaster@net.tamu.edu - Support for CIS Network Group web site
nim@net.tamu.edu - Support for NIM application
dns@net.tamu.edu - Support for DNS system
consult@net.tamu.edu - General consulting information on the campus network
security@net.tamu.edu - Support for firewall and general network security issues
mbone-admin@net.tamu.edu - Support for MBONE system
ntp@net.tamu.edu - Support for NTP system
modems@tamu.edu - Support for modems
faq@net.tamu.edu - Send request to the Network Group FAQ
nsap@net.tamu.edu - Support for Texas ANSI registered numberic ID
drawbridge-owner@net.tamu.edu - Support for Drawbridge firewall package
- Mailing Lists
- Several mailing list addresses are listed on the CIS Network Group web site. These lists have been created as a means for Network Group personnel to interact with customers. These addresses allow the customer to susbscribe to the mailing lists. Any mailings to the list, other than the subscription mailing, are viewed by all personnel subscibed to the list, including both support personnel and other customers. The mailing lists shown on our site include:
drawbridge-request@net.tamu.edu - Discussion list for Drawbridge security tool